Free mb-220 Exam Braindumps

- (Exam Topic 4)
You are a Dynamics 365 Marketing functional consultant.
You need to create a customer journey to capture responses. You complete all the configuration tasks in Dynamics 365 Marketing. However, upon monitoring the journey statistics you notice that nothing was triggered.
What should you do to fix this issue?

1. A. Publish the journey to go-live.
2. B. Enable an audit trail to capture the events.
3. C. Check the security role.
4. D. Enable logs to find the root cause.

Correct Answer: A
Reference:
https://github.com/MicrosoftDocs/dynamics-365-customer-engagement/blob/main/ce/marketing/customer-journ

- (Exam Topic 2)
You need to create a Global Customer Survey to capture the responses from your customers.
You need to make sure that Contoso’s focused customers have the option to choose their preferred language while responding. You also need to automate customer journey actions based on the Customer Survey Response data.
Which five actions should you perform in sequence to achieve your goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Solution:
Graphical user interface, text, application, email Description automatically generated
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/customer-voice

Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

- (Exam Topic 4)
You are creating a customer journey.
You want to control the actions based on choices the contact makes and control the speed at which those actions happen.
Which three types of tiles are available to control the flow to meet your needs? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

1. A. Splitter
2. B. Decision point
3. C. Internal action item
4. D. Trigger
5. E. Scheduler

Correct Answer: BDE

- (Exam Topic 4)
Note: In this section, you will see one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem, and you must determine whether the solution meets the stated goals. More than one solution might solve the problem. It is also possible that none of the solutions solve the problem.
You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso has multiple Facebook pages for products and services. Your marketing team has issued a help ticket stating that their Facebook Marketing posts have stopped working as of yesterday.
Solution: You reauthorize the Facebook social posting configuration to resolve the ticket.
Does this meet your goal?

1. A. Yes
2. B. No

Correct Answer: A
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-social-media

- (Exam Topic 4)
You are a functional consultant analyzing the insights of the Marketing Page available in Dynamics 365 Marketing to collect data for a management presentation.
Which element should you analyze to obtain information on the number of times the page was opened?

1. A. Interactions
2. B. Overview
3. C. Submissions

Correct Answer: A

Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/insights