Free User-Experience-Designer Exam Braindumps

Pass your Salesforce Certified User Experience Designer exam with these free Questions and Answers

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QUESTION 1

Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?

  1. A. Card Sorting
  2. B. Task Analysis
  3. C. Prototype testing
  4. D. Expert Review

Correct Answer: A

QUESTION 2

A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviews the designers finds there is no clear consistent sale process
What should the designer do next

  1. A. Tell the customer they need to improve operations before anywork can be done
  2. B. lock the findings and move forward with presenting possible solutions
  3. C. recommend field level validation to ensure users are entering the correct data
  4. D. conduct a workshop with stakeholders to align on correct state and build consenses

Correct Answer: D

QUESTION 3

Service agents are complaining that the new custom object to track reservation has too many fields and is duttering their layouts. All of the fields are necessary, but they would like to display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process.
Which feature should be recommended?

  1. A. AppExchange Apps
  2. B. Dynamic Forms
  3. C. Process Builder
  4. D. In-App Prompts

Correct Answer: B

QUESTION 4

How would a UX Designer Differentiate between voice and tone?

  1. A. Voice reflects the expression and tone is the way one designs.
  2. B. Voice reflects the character and tone is one’s strength.
  3. C. Voice reflects the frequency and tone isone’s pitch.
  4. D. Voice reflects the personality and tone is the way one speaks.

Correct Answer: A

QUESTION 5

Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.
Which three new records would typically be created when they convert a lead? Choose 3 answers

  1. A. Contact
  2. B. Activity
  3. C. Converted Lead
  4. D. Account
  5. E. Opportunity

Correct Answer: ACE

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