Free Salesforce-Administrator Exam Braindumps

The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using acustom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?

1. A. Uncheck grant access using Hierarchies.
2. B. Define a criteria-based sharing rules.
3. C. Set the default external access to private.
4. D. Configure an owner-based sharing rules.

Correct Answer: B

Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers. Which two options should be added to the Lightning record pages to achieve this?
Choose 2 answers

1. A. Custom Component
2. B. Highlight Panel
3. C. Action and Recommendations
4. D. Component Visibility Filter
5. E. Rich Text Area

Correct Answer: AC

An administration needs to store the ID of record type of later use in a flow. Which kind of variable should the administrator use?

1. A. Boolean variable
2. B. Text variable
3. C. ID variable
4. D. Record variable

Correct Answer: D

The Administrator at Cloud Kicks need to automatically route supportcases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?

1. A. Email-to-Case
2. B. Assignment Rules
3. C. Auto-Response Rules
4. D. Web-to-case

Correct Answer: B

Customer service accesses articles with the KnowledgeLightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.
How should the administrator configure this request?

1. A. Add the knowledge component to the page layout.
2. B. Add the Knowledge component list to the page layout.
3. C. Add the Knowledge related list to the page layout.
4. D. Add the knowledge related list to the record page

Correct Answer: D