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While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere. What should the project manager do to ensure a smooth delivery of the product?

1. A. Involve the client in risk identification.
2. B. Agree with the client on acceptance criteria.
3. C. Involve the client in a performance gap analysis.
4. D. Agree with the client on a new project charter.

Reveal Solution

Correct Answer: C

A project is near completion but it is behind schedule. The contingency budget has already being used, although the remaining budget should be enough to complete the project. The only subject matter expert (SME) assigned to the project has been asked by their manager to solve a problem in the operations department. What should the project manager do?

1. A. Escalate the situation to the project sponsor.
2. B. Free the resource to handle the operations priority.
3. C. Ask the manager to submit a change request.
4. D. Design a negotiation strategy for this situation.

Reveal Solution

Correct Answer: D