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QUESTION 96

A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.
What should the project manager do?

  1. A. Discuss this with the project team and select the appropriate tools.
  2. B. Inform the project team to continue using the current tools.
  3. C. Implement the communication tools used by other project teams.
  4. D. Escalate the issue to the sponsor and ask them to decide.

Correct Answer: A

QUESTION 97

A project manager is working as a servant leader for a pilot project to adopt agile practices. After three sprints, the team demos the product to the main stakeholders, but receives negative feedback about the product's features. The team feels that all the features met the acceptance criteria defined by the product owner and does not understand what went wrong. How should the project manager mitigate the product rejection?

  1. A. Share the product backlog for the main stakeholders to review in advance.
  2. B. Engage the main stakeholders in the upcoming sprint review sessions.
  3. C. Create dedicated sprints to implement feature fixes for the rejected ones.
  4. D. Ask the project sponsor to evaluate the assignment of a new product owner.

Correct Answer: B

QUESTION 98

A stressful situation has presented some challenges for the team. The project manager notices stress behavior in some of the team members, and it is beginning to spread across the group. The project manager needs to coach the team to change their mindset in order to be more efficient.
What should the project manager do?

  1. A. Ensure that people care about each other and work effectively together through effective team management.
  2. B. Meet with the team to discuss the correct, expected behavior in stressful situations and start practicing it.
  3. C. Establish a productive environment where all team members can assist one another with the workload.
  4. D. Create an environment of respect and fairness so the team can increase their project performance in stressful situations.

Correct Answer: D

QUESTION 99

A project manager is leading a hybrid project funded by a time and materials (T&M) agreement. The project was completed, and the client accepted the delivery of the product. One week later, the client asked the project manager to fix two defects they found in the product. The project manager responded with an estimate of time and money and asked the client to confirm this. The client disagreed and insisted that the work should be done for free because it is a defect in the product. What should the project manager have done to prevent this?

  1. A. Trained client engineers to support the product after its delivery.
  2. B. Reviewed the project quality control plan with the client.
  3. C. Suggested a fixed-cost basis and included free bug fixes for 1 month.
  4. D. Planned how the delivered product will be supported after its delivery.

Correct Answer: D

QUESTION 100

By the end of the first sprint, a project lead notices that one of the team members is not performing very well. Which form of communication should the project lead use to handle the situation?

  1. A. Informal written communication, such as a friendly reminder
  2. B. Formal written communication, such as an email with a copy sent to the manager
  3. C. Informal verbal communication, such as a conversation
  4. D. Formal verbal communication, such as a conversation at the end of the sprint retrospective

Correct Answer: C

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