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QUESTION 86

Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two members are tense around each other and are taking everything personally. What should the project manager do?

  1. A. Help the team members to resolve the conflict in a way that results in the best team performance.
  2. B. Offer a compromise that is acceptable to both team members, even if it may not be the best solution.
  3. C. Understand each team member's argument and select the one that results in less risk to the project.
  4. D. Send both team members to the human resources (HR) department for an acceptable resolution.

Correct Answer: A

QUESTION 87

A project manager is performing earned value management (EVM) for a cross-country pipeline project. The project manager has determined the ratio of earned value (EV) to actual cost (AC) for the project and has found the calculated result to be 0.9024. What does this value mean for the project?

  1. A. The project has started exceeding the planned cost.
  2. B. The project is earning less value an was planned.
  3. C. The project has earned more value than planned.
  4. D. The project is close to exceeding the planned cost.

Correct Answer: A

QUESTION 88

A project manager is working on a financial system implementation project for a government company. One of the key stakeholders, who uses predictive approaches, does not like virtual tools such as chats, task trackers, and so forth. They prefer email, telephone calls, and face-to-face meetings.
How should the project manager approach this situation?

  1. A. Use regular screen-sharing sessions to show the progress to the stakeholder.
  2. B. Align and agree with the stakeholder on the communication approach.
  3. C. Ask the manager to use virtual communication tools and online dashboards.
  4. D. Create a digital dashboard to meet the manager's information needs.

Correct Answer: B

QUESTION 89

A project manager analyzes the cumulative flow chart and identifies a bottleneck in the testing activities from a self-organizing team. After discussing it with the team, a gap related to testing skills is identified.
What should the project manager do to address the issue?

  1. A. Onboard a new project team member who has testing skills.
  2. B. Provide training to the entire team so they all will be able to perform tests.
  3. C. Support the team to identify an approach to resolve the problem.
  4. D. Ask the development team to slow down so the testers can catch up.

Correct Answer: C

QUESTION 90

Travel restrictions are suddenly imposed during a project's execution. The team members reside in different geographic locations.
What should the project manager do next to address this issue?

  1. A. Halt all processes until procurement and implementation of solutions are completed.
  2. B. Place a hold on activities until the team can resume the work on-site.
  3. C. Ask the team members to proceed independently while examining needs and alternatives.
  4. D. Obtain and implement the sponsor's recommendations for a solution.

Correct Answer: C

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