Free OmniStudio-Consultant Exam Braindumps

When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'

1. A. OmniStudio Action
2. B. Integration Procedure
3. C. DataRaptor
4. D. Calculation Procedure

Correct Answer: C

A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?

1. A. User Roles
2. B. Conditional Views
3. C. Script Configuration
4. D. Script Profiles

Correct Answer: B

A company is designing a new console for contact center agents. The cards in the console need to display the following:
• "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
• "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
• "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases. All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?

1. A. Using card session variables and a single FlexCard with multiple flyouts
2. B. Using card session variables and multiple FlexCards
3. C. Using card filter and a single FlexCard with multiple flyouts
4. D. Using card filter and multiple FlexCards

Correct Answer: B

How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?

1. A. Configure the Save property
2. B. Configure a Resume Step
3. C. Use an Integration Procedure
4. D. Use a DataRaptor Post Action

Correct Answer: A

What business problem does DataRaptor solve?

1. A. lt removes the need to code data mappings for data transformations.
2. B. It allows developers to create complex API queries declaratively.
3. C. It combines multiple steps and processes into a single server call.
4. D. It guides humans through a complex business process.

Correct Answer: A