Northern Trail Outfitters (NTO) uses Salesforce Experience Cloud sites (previously known as Customer Community) to provide a digital portal where customers can login using their Google account.
NTO would like to automatically create a case record for first time users logging into Salesforce Experience Cloud.
What should an Identity architect do to fulfill the requirement?
Correct Answer:
D
To automatically create a case record for first time users logging into Salesforce Experience Cloud using their Google account, the identity architect should implement a login flow with a record create component for Case. A login flow is a custom post-authentication process that can be used to add additional screens or logic after a user logs in to Salesforce. A record create component is a type of flow element that can be used to create a new record in Salesforce. By implementing a login flow with a record create component for Case, the identity architect can check if the user is logging in for the first time using their Google account and create a case record accordingly. References: Login Flows, Record Create Element
Which two capabilities does My Domain enable in the context of a SAML SSO configuration? Choose 2 answers
Correct Answer:
BC
These are two capabilities that My Domain enables in the context of a SAML SSO configuration. My Domain is a feature that lets you customize your Salesforce domain name and login page1. Resource deep linking is the ability to access a specific page or resource within Salesforce directly from a link, without having to navigate through the app2. SSO from Salesforce Mobile App is the ability to log in to the Salesforce Mobile App using your SSO credentials, without having to enter your username and password3. My Domain enables these capabilities by allowing you to specify your identity provider (IdP) and SSO settings for your unique domain name, and by providing a custom login URL that can be used for deep linking and mobile app login1. The other options are not correct for this question because:
App Launcher is a feature that lets you access all your connected apps from one place in Salesforce. It does not require My Domain or SAML SSO to work, although it can be enhanced by using them.
Login Forensics is a feature that analyzes login behavior and identifies anomalous or suspicious logins.
It does not require My Domain or SAML SSO to work, although it can be used with them.
References: My Domain, Deep Linking into Salesforce, Salesforce Mobile App Basics, [App Launc [Login Forensics]
Containers (UC) has decided to implement a federated single Sign-on solution using a third-party Idp. In reviewing the third-party products, they would like to ensure the product supports the automated provisioning and deprovisioning of users. What are the underlining mechanisms that the UC Architect must ensure are part of the product?
Correct Answer:
D
Just-in-Time (JIT) provisioning and deprovisioning can be used to create, update, or deactivate users in Salesforce based on the information in the SAML assertion sent by the IdP. This way, the user lifecycle can be managed automatically without the need for a separate provisioning API. Reference: [Salesforce Help:
Just-in-Time Provisioning for SAML]
An Identity architect works for a multinational, multi-brand organization. As they work with the organization to understand their Customer Identity and Access Management requirements, the identity architect learns that the brand experience is different for each of the customer's sub-brands and each of these branded experiences must be carried through the login experience depending on which sub-brand the user is logging into.
Which solution should the architect recommend to support scalability and reduce maintenance costs, if the organization has more than 150 sub-brands?
Correct Answer:
A
To support scalability and reduce maintenance costs for a multinational, multi-brand organization, the architect should recommend assigning each sub-brand a unique Experience ID and using the Experience ID to dynamically brand the login experience. Experience ID is a parameter that can be used to identify different brands or experiences within a single Experience Cloud site (formerly known as Community). Dynamic branding is a feature that allows Experience Cloud sites to display different branding elements, such as logos, colors, or images, based on the Experience ID or other criteria. This solution can provide a consistent and personalized brand experience for each sub-brand without creating multiple subdomains or orgs. References: Experience ID, Dynamic Branding for Experience Cloud Sites
Universal Containers (UC) is building a custom Innovation platform on their Salesforce instance. The Innovation platform will be written completely in Apex and Visualforce and will use custom objects to store the Data. UC would like all users to be able to access the system without having to log in with Salesforce credentials. UC will utilize a third-party idp using SAML SSO. What is the optimal Salesforce licence type for all of the UC employees?
Correct Answer:
D
The optimal Salesforce license type for all of the UC employees who will access the custom Innovation platform without logging in with Salesforce credentials is the Salesforce Platform license. The Salesforce Platform license allows users to access custom applications built on the Lightning Platform, such as Apex and Visualforce, and use standard objects such as accounts, contacts, reports, dashboards, and custom tabs. It also supports SSO with a third-party identity provider using SAML. Option A is not a good choice because the Identity license is designed for users who need to access Salesforce Identity features, such as identity provider, social sign-on, and user provisioning, but not for users who need to access custom applications. Option B is not a good choice because the Salesforce license is designed for users who need full access to standard CRM and Lightning Platform features, such as leads, opportunities, campaigns, forecasts, and contracts, but it may be unnecessary or expensive for users who only need to access custom applications. Option C is not a good choice because the External Identity license is designed for users who are external to the organization, such as customers or partners, but not for users who are internal employees.
References: Salesforce Help: User License Types, [Salesforce Help: Single Sign-On for Desktop and Mobile Applications using SAML and OAuth]