Free Field-Service-Consultant Exam Braindumps

Pass your Salesforce Certified Field Service Consultant exam with these free Questions and Answers

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QUESTION 36

Universal Containers wants to standardize creation of Work Orders. Historically, Work Orders have been set up with the incorrect skills and estimated time to completion.
What should a Consultant utilize to meet this requirement

  1. A. Entitlement Templates
  2. B. Entitlements
  3. C. Work Types
  4. D. Work Order Record Types

Correct Answer: C

QUESTION 37

Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue.
What is preventing the drip feed from triggering?

  1. A. The appointment status is going from Scheduled to Completed.
  2. B. The status on completed appointments can only be Canceled, Completed, or Cannot Complete.
  3. C. The default drip feed setting is overriding the drip feed rate on a service territory.
  4. D. Other scheduled jobs are dispatching appointments and exceeding the drip feed value.

Correct Answer: D

QUESTION 38

One of Universal Containers's customers allows maintenance only between 12 PM -1:00 PM. On which object should a Consultant set Operating Hours to meet this requirement?

  1. A. Service Territories
  2. B. Service Territory Members
  3. C. Service Appointments
  4. D. Accounts

Correct Answer: D

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