Free Field-Service-Consultant Exam Braindumps

Pass your Salesforce Certified Field Service Consultant exam with these free Questions and Answers

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QUESTION 31

Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups. The customer will call to schedule each visit.
How should a Consultant configure the Maintenance Plan to meet this requirement?

  1. A. Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.
  2. B. Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders.
  3. C. Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.
  4. D. Set Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders.

Correct Answer: D

QUESTION 32

Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time employees.
How can geolocation tracking for contractors be disabled?

  1. A. Set the Geolocation Update Frequency field to zero for contractors.
  2. B. Add the Exclude Technician from Geolocation Tracking permission to a permission set and assign it to contractors.
  3. C. Uncheck the Geocoding field on the Contractor's profile.
  4. D. A Uncheck the Collect Service Resource Geolocation History field in Field Service Mobile Settings.

Correct Answer: D
The Exclude Technician from Geolocation Tracking permission allows a user to exclude technicians from geolocation tracking. Setting the Geolocation Update Frequency field to zero for contractors, unchecking the Geocoding field on the Contractor's profile, or unchecking the Collect Service Resource Geolocation History field in Field Service Mobile Settings will not help with this requirement as they are not designed to exclude technicians from geolocation tracking.

QUESTION 33

Which two objects are required when configuring an optimization job? Choose 2? answers

  1. A. Service Territory
  2. B. Scheduling Policy
  3. C. Work Type
  4. D. Polygons

Correct Answer: AB

QUESTION 34

universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app. What should a consultant recommend to control their technicians?

  1. A. mini page layouts
  2. B. page layouts
  3. C. field sets
  4. D. visual force page

Correct Answer: B

QUESTION 35

Northern Trail Outfitters has hired a contractor to help with service calls on an as-needed basis. The contractor should be limited to travel a maximum of 50 minutes from home.
Which action should a consultant recommend?

  1. A. Link rules to Relevance Groups.
  2. B. Assign a high efficiency score.
  3. C. Check 'Keep These Appointments Scheduled'.
  4. D. Include a Match Fields work rule.

Correct Answer: B

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