Free Field-Service-Consultant Exam Braindumps

Pass your Salesforce Certified Field Service Consultant exam with these free Questions and Answers

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QUESTION 26

Service resources at universal container UC frequently work in more than one service territory the current scheduling policy looks only at primary territory while us still want to optimizer to use the service resource primary when scheduling, UC also wants the scheduling policy to look at the resources secondary services territory Which two scheduling policy changes should a consultant recommend?
Choose 2 answers

  1. A. Includes the match territory work rule
  2. B. Remove the match territory work rule
  3. C. Select working location enable primary on the working territories work rule
  4. D. Deselect working location primary on the working territories work rule

Correct Answer: BC

QUESTION 27

A service technician at Ursa Major Solar handles yearly maintenance checks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.
Which two features would be most helpful in aiding the dispatcher with updated schedules for technicians? Choose 2 answers

  1. A. Reshuffle
  2. B. Group Nearby
  3. C. Resource Schedule Optimization
  4. D. In-day Optimization

Correct Answer: AB

QUESTION 28

Universal Containers operates in a highly regulated industry. Technicians must conduct quarterly inspections for all customers in their region. Each inspection should be completed within a single visit and include all installed assets on site. Which two Maintenance Plan settings should the Consultant recommend? Choose 2 answers

  1. A. Service Appointment Generation Method = One Service Appointment per Work Order
  2. B. Work Order Generation Method = One Work Order per Asset
  3. C. Work Order Generation Method = One Work Order Line Item per Asset
  4. D. Service Appointment Generation Method = One Service Appointment per Work Order Line Item

Correct Answer: AC

QUESTION 29

Universal containers products need to be traceable form the factory to customer sites. The products are installed using disposable kits.
How should the consultant configure this?

  1. A. Create the products and the installation kits as unsterilized inventory.
  2. B. Create the products and the installation kits as serialized inventory.
  3. C. Creak the products as serialized inventory and the installation kits as unsterilized inventory.
  4. D. Create the products and the installation kits as a single serialized product.

Correct Answer: C

QUESTION 30

Universal Containers wants to dispatch emergency work identified throughout the day that needs to be completed before lower-priority work.
What should the Consultant recommend to meet this requirement?

  1. A. Apply the Reshuffle action within the Gantt.
  2. B. Define a Global Optimization job to run hourly.
  3. C. Create a custom Gantt action to call an Apex class to reschedule appointments.
  4. D. Write a batch Apex class to unschedule low priority work orders.

Correct Answer: A

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