Free Certified-Business-Analyst Exam Braindumps

The project team is building a Sales Cloud implementation. The business analyst (BA) wants to make sure the solution meets the needs of the business. The BA needs to identify where user testing should occur and who should participate.
Which approach should the BA follow?

1. A. Create a scratch org and give the development team access to it.
2. B. Create a partial sandbox and give the VP of sales access to it.
3. C. Create a full copy sandbox and give power users access to it

Correct Answer: C

A business analyst (BA) uncovered a number of issues communicated by stakeholders in a Sales Cloud discovery session.
Which issue should concern the BA most?

1. A. The previous implementation partner neglected to do a knowledge transfer of the final solution.
2. B. The support organization still needs to be trained on how to use Sales Cloud.
3. C. The system admins note a fair amount of technical debt without having the time or expertise to address it.

Correct Answer: A

Universal Containers (UC) has several teams working on a new application in Salesforce. Unfortunately, during the release process, it was discovered that the teams had overwritten each others changes.
What should JC use to prevent this from happening in the future?

1. A. Code review sessions
2. B. Version control system
3. C. Change set deployments

Correct Answer: B

The business analyst (BA) at Cloud Kicks is having a hard time documenting a user story to change an existing Opportunity flow for sales users. The architect expressed their concerns to the BA that they lack a comprehensive list of the components that will be affected by the updated flow.
Which best practice should the BA follow?

1. A. Write the user story without making any assumptions about how it will be implemented or which components are affected.
2. B. Ask the development team to investigate and document all affected components before the story can be written.
3. C. Schedule additional discovery sessions with the sales users to understand what will be impacted by the changes.

Correct Answer: C

Universal Containers wants the ability to fill out a survey based on customer feedback. The team is unable to visualize a possible solution in order to confirm the requirements.
Which elicitation technique should the business analyst use to help the team meet its goal?

1. A. Prototyping
2. B. Brainstorming
3. C. Observation

Correct Answer: A