- (Topic 1)
A firm supplies products and services to a wide variety of industries with varying requirements for responsiveness and reliability. Many customers across these industries are not satisfied with the firm’s ability to meet the lead time and on time delivery requirements. Which of the following tools is most appropriate for the firm to use to improve
customer service?
Correct Answer:
B
- (Topic 3)
Which of the following activities is forbidden in a foreign trade zone?
Correct Answer:
D
- (Topic 3)
A juice manufacturer wants to determine the time required to convert a dollar spent on materials into a dollar received in sales. Which of the following metrics would be most
appropriate to make this determination?
Correct Answer:
C
- (Topic 3)
A company plans to benchmark its shipping reliability compared to other companies in the industry. Which measurement is most appropriate to benchmark in this case?
Correct Answer:
A
- (Topic 1)
Which of the following considerations is an important supply chain design decision?
Correct Answer:
B