Free CSA Exam Braindumps

- (Exam Topic 1)
What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?

1. A. Answer Agent
2. B. live Feed
3. C. Virtual Agent
4. D. Connect Chat

Correct Answer: C

- (Exam Topic 1)
Which group of permissions is used to control Application and Module access?

1. A. Access Control Rules
2. B. UI Policies
3. C. Roles
4. D. Assignment Rules

Correct Answer: C

- (Exam Topic 3)
From a related list, what would a user click for personalize the layout of the columns?

1. A. Magnifier
2. B. Context Menu
3. C. Pencil
4. D. Gear

Correct Answer: D

- (Exam Topic 1)
There are _______ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces

1. A. Homepage: Consists of navigational elements, functional controls, and platform information.
2. B. List: Display records from a data table, as well as allow you to edit the record information using the List Editor functionally.
3. C. Form: Data is entered into ServiceNow through forms
4. D. Dashboard: Enable you to display multiple performance analytics, reporting and other widgets on a single screen.
5. E. Maps: Display ServiceNow data graphically on a Google map
6. F. Timelines: Used to track tasks or projects

Correct Answer: C

- (Exam Topic 2)
Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?

1. A. Flows
2. B. Action Sequences
3. C. Action Sets
4. D. Task Flows
5. E. Flow Diagrams

Correct Answer: E
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/concept/flow-des