Free CSA Exam Braindumps

- (Exam Topic 3)
Here is an example of the criteria set for a knowledge base:
* Companies: ACME North America
* Department: HR
* Groups: ACME Manager
* Match All: Yes
In this example, what users would have access to this knowledge base?

1. A. Members of the ACME manager group, who are also members of HR Department and part of the ACME North America
2. B. Employees of ACME North America, who are members of HR Department or the ACME Manager group
3. C. Users which are members of either ACME North America, or HR Department, or ACME Manager Group
4. D. Member of the ACME Manager group, and HR department, regardless of geography

Correct Answer: A

- (Exam Topic 2)
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)

1. A. Select Fields and Columns module
2. B. Right click on form header, select Configure > Form Layout
3. C. Click on context menu, select Configure > Form Designer
4. D. Select Field Class Manager module

Correct Answer: BC
Reference:
https://docs.servicenow.com/bundle/rome-it-service-management/page/product/change-management/task/t_Crea

- (Exam Topic 2)
What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)

1. A. Local Sources (i.
2. B. XML, CSV, Excel)
3. C. Implementation Spoke
4. D. DataHub
5. E. JDBC Connection
6. F. Network Server
7. G. LDAP Connection

Correct Answer: ACDF
Reference:
https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/servicenow_administrator/app_store_lea

- (Exam Topic 3)
How would you define an Access Control, to allow a user with iti role to have permission to create incident records?

1. A. Name: incident”; Permission: write; Role: itil
2. B. Name: incident Any, Operation: write, Permission: itil
3. C. Name: incident.*; Operation: write; Permission: itil
4. D. Name: incident None, Permission: create: Role: itil
5. E. Name: inciden
6. F. None; Operation: create; Role: itil

Correct Answer: D

- (Exam Topic 2)
Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

1. A. Select Data Source, Schedule Transform
2. B. Load Data, Create Transform Map, Run Transform
3. C. Define Data Source, Select Transform Map, Run Transform
4. D. Select Import Set, Select Transform Map, Run Transform

Correct Answer: D