Free CRT-251 Exam Braindumps

Universal Containers wants to equip its sales team with mobile capabilities. The sales team needs to quickly look up contacts, accounts, and opportunities and easily log calls. Due to limited coverage in certain geographic areas, the sales team wants access to customer information even without an Internet connection. Which mobile solution is appropriate for the Universal Containers’ sales team?

1. A. Salesforce Mobile app
2. B. SalesforceA App
3. C. Custom hybrid App
4. D. Salesforce Touch App

Correct Answer: A

Universal Containers uses a custom object named “Analysis”, which is the child in a master-detail relationship with the Opportunity object. Sales teams use this object to create requests for supporting research. Sales teams use the Salesforce Mobile App and want to easily create new Analysis records from their phones. What should a consultant recommend to meet this requirement?

1. A. Create a Visualforce page.
2. B. Create an Action.
3. C. Create a related list button.
4. D. Create a custom object tab.

Correct Answer: D

Universal Containers uses Products in Salesforce and has a private security model. The product management employees do NOT have access to all opportunities but wants to track the performance of a new product after it is launched. What should a consultant recommend to allow the product management employees to track the performance of the product?

1. A. Create a trigger to add the product management team to the sales team of relevant opportunities.
2. B. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
3. C. Create a trigger to set the product manager as owner for opportunities on the new product.
4. D. Create a new product and add it to the price book with the product manager as an owner.

Correct Answer: B

Resellers for Universal Containers need access to reports in the Partner Communities to help manage their opportunities.
How should Salesforce be configured to give resellers the correct level of access to reports?

1. A. Create the appropriate list views and report folders in the Partner Communities for all partner users.
2. B. Create a new tab in the Partner Communities to display the appropriate list views and report folders.
3. C. Create a Chatter group that allows partners to post links to appropriate list views and reports.
4. D. Create the appropriate list views and report folders, and share with all partner users.

Correct Answer: D

What is the recommended approach to relate a Person Account to another Account?

1. A. Add the Person Account to the Contact Roles.
2. B. Add the Person Account to the Account owner’s default team.
3. C. Add the Person Account to the Partners Related List.
4. D. Add the Person Account to the Account Team.

Correct Answer: C