- (Topic 1)
If left unresolved, member complaints about the actions or decisions made by a health plan or its providers can lead to formal appeals. One procedure health plans can use to address formal appeals is to submit the original decision and any supporting info
Correct Answer:
A
- (Topic 3)
To set up and contribute to an HSA, an individual must:
Correct Answer:
D
- (Topic 2)
In the paragraph below, two statements each contain a pair of terms enclosed in parentheses. Determine which term correctly completes each statement. Then select the answer choice containing the two terms that you have chosen. For providers, (operational /
Correct Answer:
D
- (Topic 2)
The following programs are part of the Alcove MCO's utilization management (UM) program:
✑ A telephone triage program
✑ Preventive care initiatives
✑ A shared decision-making program
✑ A self-care program
With regard to the UM programs, it is most likely cor
Correct Answer:
A
- (Topic 3)
Salient features of a Health Savings Account include all of the following except
Correct Answer:
B